Processing Time :
Processing time for all our order takes between 1-5 business days. We will send you another email with tracking information once your order has been shipped out. Please be patient and keep a close eye on your inbox,
Shipping Package :
Processing for logistical reasons some items in the same order may be sent in separate packages.
Please note due to COVID-19 shipping times may vary and can take up to 9-20 days for delivery.
Tracking Order :
If you would like to view/ track the status of your items, please visit www.generic247.co.uk
and click under Track Order.
Shipping Rates / Fees:
All of our Shipping and Handling within the UK is at a fixed rate of £5.99 GBP. Our International Shipping and Handling are at a set price of £9.95 GBP
After 14 days shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. This will be taking into consideration.
If you are shipping an item over £75 back to us, you should consider using a trackable shipping service or purchasing shipping insurance.